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ForumsTirzepatide (Mounjaro / Zepbound)Zepbound insurance coverage — need advice

Zepbound insurance coverage — need advice

FDA_TrackerJim Thu, Mar 7, 2024 at 3:12 PM 17 replies 2,120 viewsPage 1 of 4
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FDA_TrackerJim
Senior Member
1,567
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Feb 2024
Rockville, MD
Mar 7, 2024 at 3:12 PM#1

Just wanted to share my prior authorization saga for Zepbound (tirzepatide for obesity) in case it helps anyone else navigating this nightmare.

My stats: BMI 36.4, no T2D, diagnosed with obesity + hypertension + prediabetes (A1C 5.8%). Employer-sponsored BCBS PPO plan.

Timeline:

  • Jan 3: Endo submits PA for Zepbound. Includes letter of medical necessity, labs, documented failed diet attempts.
  • Jan 18: Denied. Reason: "Patient has not failed formulary alternatives (orlistat, phentermine/topiramate)"
  • Jan 22: Endo submits appeal with documentation that I tried phentermine in 2023 (lost 8 lbs, regained 12). Also notes orlistat is inappropriate given my GI history.
  • Feb 8: Second denial. "Insufficient documentation of failed therapy."
  • Feb 12: Endo does peer-to-peer review with insurance company's medical director.
  • Feb 14: APPROVED!!!! 🎉🎉🎉

The peer-to-peer was the magic bullet. My endo said the insurance company's medical director basically agreed it should have been approved the first time but the automated review process denied it.

Total time from first submission to approval: 42 days.

15 10Dr.Martinez, mike_mod, SarahChen_PharmD and 12 others
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dave_SLC
Member
345
1,567
Aug 2024
Salt Lake City, UT
Mar 7, 2024 at 3:29 PM#2

42 days is actually fast. I'm on day 67 and still fighting. UHC has denied me THREE times. My BMI is 41 with documented sleep apnea and I've tried and failed phentermine AND contrave. They keep saying "not medically necessary."

My endo is doing a peer-to-peer next week. Praying it works because I'm running out of options. The system is broken.

Last edited: Mar 7, 2024 at 7:29 PM
14 9NicoleRaleigh, james_edin, FranDenver and 11 others
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maya_sedona
Member
289
1,234
Sep 2024
Sedona, AZ
Mar 7, 2024 at 3:46 PM#3

Former insurance industry worker here (left because I couldn't stomach it anymore, pun intended). Some tips that actually work:

  1. ALWAYS request a peer-to-peer. Most denials are processed by algorithms or non-physician reviewers. The peer-to-peer forces an actual doctor to look at your case.
  2. Get the specific denial reason in writing. Call the number on the denial letter and ask for the specific clinical criteria they're applying. Then address EXACTLY those criteria in your appeal.
  3. Document EVERYTHING. Every diet attempt, every medication trial, every comorbidity. Date, duration, results, reason for discontinuation.
  4. Use Lilly's support team. They have people whose entire job is helping patients navigate PA. They know the specific criteria for every major insurer.
  5. File with your state insurance commissioner if internal appeals are exhausted. This is nuclear option but it works surprisingly often because insurers hate regulatory scrutiny.
  6. Check if your employer's benefits team can help. Large employers often have direct relationships with insurers and can escalate cases.

The dirty secret: most first-round PAs are denied automatically. It's a cost-containment strategy. They're betting a percentage of patients will give up. Don't give up.

Last edited: Mar 7, 2024 at 7:46 PM
13 8BenResearch_OR, MikeKY_noInsulin, Dr.RaviCardio and 10 others
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LondonLisa
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Mar 2024
London, UK
Mar 7, 2024 at 4:03 PM#4

that's incredibly helpful, thank you. The point about it being a cost-containment strategy makes me angry but also explains a lot. My endo's office said the same thing — "they deny everyone the first time, just appeal."

It shouldn't be this hard to access a medication that your doctor says you need. 😤

Last edited: Mar 7, 2024 at 6:03 PM
12 7JenPlateau, SallyK_inj, CryptoCarl and 9 others
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ben_calgary
Member
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Oct 2024
Calgary, CA
Mar 7, 2024 at 5:35 PM#5

I gave up on insurance and went compounded. Paying $250/month out of pocket. Is it ideal? No. But I wasn't going to wait 3 more months fighting a bureaucracy while my health deteriorated.

I know compound is controversial on here but it's the reality for a lot of us.

11 6NauseaFreeNow, SteveThurs, B12Beth and 8 others
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