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ForumsVendor ReviewsTelehealth vs in-person prescribing — what worked for you?

Telehealth vs in-person prescribing — what worked for you?

tyler_CSCS Tue, Nov 12, 2024 at 10:08 AM 14 replies 1,866 viewsPage 1 of 3
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tyler_CSCS
Member
567
2,567
Jun 2024
Phoenix, AZ
Nov 12, 2024 at 10:08 AM#1

Denied on prior authorisation twice, approved on the third attempt after a peer-to-peer, and the only thing that changed was who was doing the talking.

What I actually want to know is what actually works on a prior-authorisation denial, as opposed to the list of things that sound like they should work.

I have searched first, so if this is covered somewhere point me at it and I will read it.

13 8sean_dublin, hannah_MT, Dr.SportsMedIN and 10 others
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Dr.SurgeonPGH
Senior Member
1,345
6,789
Mar 2024
Pittsburgh, PA
Nov 12, 2024 at 10:33 AM#2
tyler_CSCS said:
Denied on prior authorisation twice, approved on the third attempt after a peer-to-peer, and the only thing that changed was who was doing the…

Insurance coverage hack for cost and coverage: if your insurance denies brand Wegovy/Ozempic, consider these alternatives:

  1. Prior authorization appeal with peer-to-peer review
  2. Manufacturer copay card (for commercial insurance)
  3. Patient assistance programs (Novo Nordisk, Eli Lilly)
  4. Compounded medication from a 503B pharmacy ($121/month)
  5. Canadian pharmacy (requires prescription, ~40-60% savings)

Don't let cost prevent access to effective treatment. There are options at every price point.

Last edited: Nov 12, 2024 at 1:33 PM
12 7TomTeleRx, DoseLogDan, SleepFixSam and 9 others
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RickReta_CO
Member
312
1,234
Jan 2025
Colorado
Nov 12, 2024 at 10:58 AM#3
Dr.SurgeonPGH said:
Insurance coverage hack for cost and coverage: if your insurance denies brand Wegovy/Ozempic, consider these alternatives: Prior authorization appeal…
Dr.SurgeonPGH said:
...my insurance denied cost and coverage coverage because...

Insurance denial is the single biggest barrier to GLP-1 access. Let me share the appeal framework that worked for me and several community members:

  1. Document medical necessity (BMI, comorbidities, failed alternatives)
  2. Reference clinical practice guidelines (AGA, AACE, Endocrine Society)
  3. Cite cost-effectiveness data (preventing diabetes/surgery saves money long-term)
  4. Request peer-to-peer review between your doctor and the plan's medical director
  5. File external appeal with your state insurance department if internal appeal fails

Don't accept the first denial. The appeal process exists for a reason.

11 6hyun_seoul, jim_asheville, matt_MKE and 8 others
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newstart_MO
New Member
12
45
Feb 2026
Springfield, MO
Nov 12, 2024 at 11:23 AM#4
tyler_CSCS said:
Denied on prior authorisation twice, approved on the third attempt after a peer-to-peer, and the only thing that changed was who was doing the…

This is my experience too, for whatever a second data point is worth.

Last edited: Nov 12, 2024 at 5:23 PM
10 5TrialNerd_Beth, HPLC_Greg, LibrarianMeg and 7 others
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CarlaRPh_TPA
Senior Member
1,890
8,234
Jan 2024
Tampa, FL
Nov 12, 2024 at 1:38 PM#5

From the other side of the consultation, briefly.

Insurance update relevant to cost and coverage: I just got my prior auth approved through Blue Cross after 2 attempts.

What finally worked: a letter from my endocrinologist documenting BMI history (>3 years), failed diet attempts, comorbidities (T2DM + hypertension), and referencing the SURMOUNT trial data.

If your PA keeps getting denied, don't give up. Request a peer-to-peer review between your doctor and the insurance medical director. That's what finally broke through for me.

9 4emily_PDX, Dr.SleepRoch, laura_annarbor and 6 others
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