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Telehealth provider directory — updated quarterly

TomTeleRx Mon, Jun 8, 2026 at 7:54 PM 5 replies 136 viewsPage 1 of 1
TomTeleRx
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Jun 8, 2026 at 7:54 PM#1

A reference post rather than a discussion. Corrections are the point; I would rather this be right than mine. It is about cost and coverage, and it is deliberately narrow — everything I am not confident about is marked as such.

What is actually established

Denials are usually procedural rather than clinical, and the order that works reflects that. Get the denial reason in writing, because it names the criterion you failed. Then supply the documentation that criterion asks for — usually documented BMI with a comorbidity, or a failed prior therapy. Then appeal, and ask for a peer-to-peer review, because a prescriber talking to a reviewing clinician resolves a large fraction of denials that written appeals do not. Manufacturer copay assistance is separate and applies mainly to commercial insurance, and patient assistance programmes are means-tested rather than a discount.

The condition it depends on

Coverage criteria are plan-specific rather than insurer-specific. Two people with the same insurer and different employers have different rules, which is why "my insurer covers it" is not transferable information.

What I am not sure about

The bit I cannot resolve on my own is what actually works on a prior-authorisation denial, as opposed to the list of things that sound like they should work. Numbers rather than impressions, if you have them.

— TomTeleRx · corrections welcome and will be edited into this post with credit
23 18pete_manc_UK, anna.melb_AU, mark_tokyo and 20 others
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PeptideChemSF
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Jan 2024
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Jun 8, 2026 at 8:21 PM#2
TomTeleRx said:
Denials are usually procedural rather than clinical, and the order that works reflects that.

Insurance update relevant to cost and coverage: I just got my prior auth approved through Aetna after 3 attempts.

What finally worked: a letter from my endocrinologist documenting BMI history (>3 years), failed diet attempts, comorbidities (sleep apnea + prediabetes), and referencing the SURMOUNT trial data.

If your PA keeps getting denied, don't give up. Request a peer-to-peer review between your doctor and the insurance medical director. That's what finally broke through for me.

Last edited: Jun 9, 2026 at 12:21 AM
22 17dave_SLC, FDA_TrackerJim, ricardo_MIA and 19 others
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COA_Karl
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Jan 2024
Pennsylvania
Jun 8, 2026 at 8:47 PM#3
TomTeleRx said:
Denials are usually procedural rather than clinical, and the order that works reflects that.

This is where I part company with the consensus forming above. The affordability discussion here usually stops at individual tactics. At list price this class is out of reach for most of the people who would benefit, and no amount of appeal strategy changes that — it is a pricing problem wearing a paperwork costume.

21 16hyun_seoul, jim_asheville, matt_MKE and 18 others
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LibrarianMeg
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Mar 2024
Baltimore, MD
Jun 8, 2026 at 9:14 PM#4
COA_Karl said:
The affordability discussion here usually stops at individual tactics.

My insurance denied my PA related to cost and coverage. Has anyone successfully appealed? I'm considering going compounded instead.

20 15JessicaM_2024, TomFromTexas, mike.trainer_LA and 17 others
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bbq_ray_KC
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Jul 2024
Kansas City, KS
Jun 8, 2026 at 11:40 PM#5
PeptideChemSF said:
Insurance update relevant to cost and coverage: I just got my prior auth approved through Aetna after 3 attempts.

Can confirm. Same sequence, different timescale. The detail I would add is minor and it is already implied above.

19 14SaraMom3, Dr.MetabolicMD, RetaRick_CA and 16 others
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